Retail & Wholesale Terms & Conditions
NEW WHOLESALE CUSTOMERS
We currently supply numerous cookery and health stores as well as food and beverage accounts across Australia with a selection of titles from our extensive range of books to sell in their stores and outlets. We also offer terms for corporate sales.
If you would like to establish a wholesale account with The Cookery Book – please contact our sales team by phone on (02) 9967 8211 or email for your initial overview and application details. Your wholesale discount to be advised when customer contacts The Cookery Book.
WHOLESALE ORDERING INFORMATION
Once contact has been made our team will then email you with additioanl details and you will then be able to place your orders either by phone, email or online by registering on our website. All stock is firm sale (non-returnable and no consignment stock). There is a minimum order requirement and payments are to be made by direct deposit with remittance advice to be sent by email.
Any books that are ‘out of stock’ (either in transit to our supplier or ourselves, reprinting or not yet published) when ordering will automatically be backordered and delivered when they arrive at our facility. ‘Out of stock’ situations occur due to high demand and/or reprinting by the Publisher. Books which are declared out of print (no longer able to be sourced) will not be recorded or supplied.
Ordering titles in advance using our monthly e-newsletters gives priority to your order so order early to avoid delays and disappointment. Express deliveries can also be arranged – extra charges apply to the customer.
Shortages, damages, misbound or incorrect deliveries must be reported within 24 hours.
Any wholesale enquiries please contact us today!
RETAIL AND INDUSTRY TERMS
All orders within Australia are sent by Australia Post. Postage cost per order within Australia is Books (any quantity) incur postage of $8.95.
International Orders are charged at the actual cost of the postage. We will contact you by email to confirm the postage costs before we charge your credit card.
Our online ordering will add normal postage of $8.95 – please we will disregard this and contact you. We recommend using registered post (with signature).
For more information please contact us by email. We are happy to provide you with information prior to you ordering from The Cookery Book.
Please enquire about trade/industry discounts that The Cookery Book offers hospitality professionals. Ask about our CHEFS VIP Card which entitles Chefs to a Chefs Discount on ALL books.
Gift Certificates are posted free of charge.
Please Note: All prices are subject to Publishers changes and will be applied to orders.
Any enquiries please contact us today!